Shopping online - I will never, ever buy anything on the internet! Have you ever said this? I already know this statement from a amount of people. The first question I ask them is; Why? When I ask them this question I get a range of answers though the most popular responses are: 'I do not know who I am giving my information to, how can I trust them', or 'The internet isn't secure enough', or 'There are thieves everywhere via the internet.'Let undergo just a little scenario.
You take your family out for a good supper at a local restaurant, and also have an enjoyable meal. The waiter/waitress brings the bill, you check to make certain it right and then hand over your credit card, they walk away to process the transaction. The server brings you the bill and also the slip, you sign the slip and hand it back, the server should check to make certain that the signature is correct and hands back your bank card. This sounds like a normal transaction that happens countless times everyday around the world.
Now let's look at what really happened here. When you handed over your credit-card to this individual you gave them a wealth of information whether you realize it or not. The server has now walked away with your card and an unscrupulous person might make use of this. The information available to them to copy at their leisure is your bank card account number, the expiration date, the security number on the back of the card and a copy of your signature. This really is more than enough information for a thief to use to purchase goods on your card.
We do not normally think about this because using our credit cards at the local restaurant or store is a normal part of life for many of us. We have a face and normally a name to the individual that we are addressing and that gives us the specific amount of comfort, an perhaps instills a specific quantity of trust in the individual as well as the business we have been addressing, but do we really know the person we are coping with, in most cases probably not. So what we work on is the perception of trust.
Now this is a pessimistic scenario, almost all people are honest, and law abiding and also the overall stats around credit theft in this manner is extremely low, so I don't want to alarm anyone but rather wanted to use this example to make my point. Doing business online can be no more risky than handing your credit-card over to the complete stranger serving you within the restaurant.
So now let's look to determine what happens when you purchase goods on the web.
You surf to a site in which you find a thing that you either really want or need. You go through the process to order the goods and come to the screen where the company is now asking you to enter your credit card number, this generally causes the customer to pause to contemplate whether taking the next phase will be the right thing to do. This is the correct reaction, you are about to enter some sensitive information on a form where these facts will be sent electronically over the web to the company that you want to deal with. So to make you much more comfortable in placing an order there are some things that you will want to look out for.
Making your Shopping Experience Comfortable.
When addressing the store down the road you understand how to find them if you can find any issues with the products you purchase. You have an address, a phone number and probably the name of the individual that you are dealing with, so should you have any problem you know where to go and who to talk to so that you can get any issues resolved.
Since the business you are addressing is online finding them shouldn't be an issue, though the company must also provide other means of contacting them in the event you have a problem with the product review (source website).
Check to view whenever they offer a number and hours of business. In the event you are at all uncomfortable with handling a particular company, call them, you could see that a simple call will set your mind relaxed. Suddenly you have a name and voice to go with the company.
Look for a physical address, a street address is definitely more viable than just a PO box. Either way this provides you with another method of communicating with the company, and if your issue could lead to legal action sending a registered letter to the offending party may be very useful.
Should you have questions regarding how a business operates, call them or send and e-mail. You'll be able get a sense about a company, in the way they respond and the way prompt they are at responding at customer requests. Whenever they don't respond in a professional manner then perhaps you should not cope with them, or maybe if it takes them a long time to respond to your request then you might have to wonder if this is the same service you would receive after the sale.
